1. Introduction

After Dark Wellness is committed to protecting your privacy and handling your personal information with discretion and care.

This Privacy Policy outlines how we collect, use, store, and protect your personal and health information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or services, you agree to the terms of this Privacy Policy.

2. What Information We Collect

We may collect the following types of information:

Personal Information:

• Full name

• Contact details (phone number, email address)

• Date of birth

Health Information (Sensitive Information):

• Medical history relevant to treatment

• Current health conditions

• Information provided during consultations

Website Usage Data:

• IP address

• Browser type

• Pages visited on our website

3. How We Collect Information

We collect information when you:

• Book an appointment

• Complete consultation or consent forms

• Contact us via phone, email, or website

• Use our website

Where possible, we collect information directly from you.

4. Why We Collect Your Information

We collect and use your information to:

• Provide safe and appropriate treatments

• Assess your suitability for services

• Manage bookings and appointments

• Communicate with you about your treatment

• Improve our services and customer experience

We only collect information that is reasonably necessary for our business functions.

5. How We Store & Protect Your Information

Your privacy is extremely important to us, especially given the sensitive nature of our services.

We take reasonable steps to:

• Securely store your information (digital and/or physical records)

• Protect against misuse, loss, or unauthorised access

• Restrict access to authorised personnel only

6. Disclosure of Information

We do not sell, rent, or trade your personal information.

We may disclose your information only when:

• Required by law

• Necessary to protect your health or safety

• You have given consent

7. Access & Correction

You have the right to:

• Request access to your personal information

• Request corrections if your information is inaccurate or incomplete

To do so, please contact us using the details below.

8. Cookies & Website Tracking

Our website may use cookies or similar technologies to improve your browsing experience and analyse website traffic.

You can choose to disable cookies through your browser settings.

9. Marketing Communications

We may contact you with updates, promotions, or information about our services.

You can opt out of marketing communications at any time by:

• Clicking “unsubscribe” in emails

• Contacting us directly

10. Retention of Information

We retain personal and health information only for as long as necessary to:

• Provide services

• Comply with legal obligations

11. Complaints

If you believe your privacy has been breached, you may contact us directly.

We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

After Dark Wellness
info@afterdarkwellness.com.au

Your privacy. Your confidence. Our priority.